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Reply to "PSA - Avoid Stubhub if you care about attending the ticketed event"
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[quote=Anonymous][quote=Anonymous]We bought expensive tickets to a concert that had various VIP clubs. The day before, when they released the tix to us, they were just regular tickets going for about $400/ticket less than what we bought. Stubhub said, oh sorry for the trouble, we'll give you 25% off the next tickets you buy. Which would still probably not make up for the lost $800. And it was for a milestone wedding anniversary. My husband threw a complete fit and they offered us various options to remedy the issue. One of the options was for tix going for 3k each (which is great but didn't meet our preferences). We ended up in the most elite VIP lounge they offered. So, if you do have trouble, and protest enough, it can work out. But it was a lot of stress for us-- we had purchased airline tix, hotel, etc and at first it all seemed like we were getting scammed. [/quote] Good outcome. What steps did you take to make it happen?[/quote]
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