Reply to Has anyone turned down the PEPCO Smartmeter? [PEPCO Smartmeter Opt Out]

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[quote=Anonymous][quote=Anonymous][quote=Anonymous][quote=Anonymous][quote]There are a lot of posters who just want PEPCO to suck. In June you complain about tree pruning. In late June you complain about outages. In July you are complaining about smart meters.

And then in August, after you have refused any feasible approach to improvement you will deny them rate increases so thru can't spend more to be better. So I imagine in September you will wonder our loud why the wires aren't all underground. [/quote]

You have got to be kidding me.  No one WANTS Pepco to suck - do you really think people want shitty, unreliable electrical service?  They DO suck.

With respect to rates, Pepco doubled its operating profit, due in large part to previous rate increases, in 2011.  So you'll pardon me if I think the poor-mouthing, "we need more to improve" is a bunch of bullshit.  We GAVE you more, and you kept it.  Spend some of those profits, start making improvements and if you need more, come back then.  But when Pepco seems more interested in padding the bottom line than customer service to its captive audience, it's absurd to claim that improvements can't be made unless customers take it in the shorts.  [/quote]

Really, is there a difference between wanting them to suck and refusing to allow them to take any steps to improve?

As for operating profit?  PEPCO's revenues last year were 5.9 billion.  They made a profit of 257 million.  That's a 4% profit.  Does that sound like highway robbery?  No, it sounds like really, really low returns.

[b]If you want to know why rates go up and you are dissatisfied, well guess what energy costs have gone through the roof.[/b]  That doesn't fix the infrastructure.

I don't work for these guys and I don't make money in energy.  But lord, you people are a bunch of whiners.  If you want to complain, then you need to offer solutions.  Solutions require commitment to something.[/quote]  Apparently, rates also to up to double Pepco's profits.  The point is, you can't increase rates one year to increase profits, then cry poor when asked to improve service levels to a basic level (met, by the way, by other utilities in the area).  You seriously don't see the issue people have with that?  [/quote]

You keep saying "double" like it's a dirty word.  If you had a quarter, would you feel good if someone doubled it?  No, you'd have two lousy quarters.  In 2010 PEPCO made nearly zero profit.  If you want the thing to run at zero profit, let the government buy it.[/quote]

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