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Reply to "Boss that Calls Without Notice"
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[quote=Anonymous]OP, you might feel less anxious if you knew it was okay not to always have the answer right away. Say “thanks for calling—I want to check my files on this before I give you an answer. I’ll call you back before noon.” Or something like that. I get clients call all the time with no notice and it’s important not to blfeel like you need to respond off the cuff when the person is really just trying to convey the question to you. Most people can wait a few for the answer if they feel like you’ve understood the question.[/quote]
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