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Reply to "Pottery Barn Shipping Delays"
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[quote=Anonymous][code][quote=Anonymous]Ordered a rug on 2/13; still don't have it as of 4/13 and told them I want to cancel. Store *supposedy manager* told me I couldn't cancel because it was already in the warehouse! I called customer service and they said they can stop delivery. I was charged on 2/13 for rug, rug pad and delivery and I'm still waiting for a refund. Will never order from them again unless I can take it from the store![/quote] I seems criminal to me that a mega store like PB can charge 100% at the time of order. Even the tiny 3rd party sellers at Amazon don’t charge until the purchase is shipped. [/quote]
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