Reply to United just randomly reassigned my seats

Forum Index » Travel Discussion

Reply to "United just randomly reassigned my seats"

Subject:

Emoticons





More smilies

Text Color: Font: Close Marks

[quote=Anonymous][quote=Anonymous][quote=Anonymous]Our worst was once when we were boarding.  We had boarding passes with seats together.  We missed preboarding due to a diaper blowout.  We stood in line and I got on with the fussy baby.  My husband had all the stuff and ended up a couple of people back at check in as some people pushed in front of him.  When he gave them his boarding pass, he was told they had changed planes and there wasn't a seat for him on the flight---even though they had never paged him and he had a valid boarding pass. My phone was in the diaper bag he was carrying.  I had no idea why he wasn't boarding.  He couldn't contact me.  They wouldn't give me a message.  It wasn't pretty.  I refused to sit down so they could shut the door.  They threatened to call security.  I didn't know where he was.  I did eventually get off--they still hadn't told me where he was and why he hadn't boarded and someone else was in his seat.

United told me that I voluntarily de-boarded and made me buy a new plane ticket.  He got zero compensation for having his boarding pass revoked because the plane change was due to a "mechanical issue.". It was all handled in literally the worst possible manner.  [/quote]

That sounds terrible but I feel like this isn't the entire story. If your DH was at the gate talking to the agent and there was a seating issue, the GA would come on board to give you the message. Or you could have asked the FA to call up to the desk to see what was going on. He must have still been standing there if you say he was just a few people behind you. And once you got off and went to the gate about the mix up they didn't try to reaccommodate you on a different flight? If the flight ended up being oversold due to a plane swap situation that is on the airline to figure it out. You don't just forfeit your ticket. Something about this isn't adding up. [/quote]
You're wrong.  They wouldn't pass a message to me or from me to him.  They refused. They wouldn't tell me why he hadn't boarded.  And they didn't accommodate me after I got off the plane.  They told me I voluntarily de-boarded and had to buy a new ticket.  They were willing to rebook him for the next day, but not me.

I should have waited for him getting on the plane, but the baby was fussing and wanted to nurse.  I was trying to settle her.  People cut in front of him.  So I just got on.  I never imagined that he wouldn't be right behind me.

You don't believe it because they acted in an unbelievable fashion, not because I'm mis-relaying the story.  That's what happened.  It was insane.[/quote]

Options

	Disable HTML in this message
	Disable BB Code in this message
	Disable smilies in this message

Review message

Search Recent Topics Hottest Topics