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[quote=Anonymous][quote=Anonymous][quote=Anonymous][quote=Anonymous][quote=Anonymous]They should, but why didn't you check your boarding passes earlier? Also get the app.[/quote]

I have the app.[b] I didn’t check in until I was on the way to the airport. We didn’t even book [/b]these flights until two weeks ago. [b]I don’t ever check my seats until boarding. [/b]This has never happened to us before.[/quote]

These are both dumb.  Not saying United is right (they're absolutely not), but you need to double check things ahead of time. [/quote]

You need more than a double-check- that implies checking twice.  United especially is sneaky so you really need to check more often, honestly a week leading up to the flight you should check every day.  Very easy on the app.[/quote]

This. We got an alert that our aircraft had changed like two days before, but it still showed our original seat numbers on our reservation. However when we clicked on them and looked at the new seat map, that row didn’t even exist anymore. So we had to proactively call United to try and figure out what was going on and that’s when they told us we were split up across the plane[/quote]

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