Reply to Experience with Bright Horizons Crystal City

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[quote=Anonymous][quote=Anonymous]NP here, and, I was shocked to read some of these reviews and cannot believe our child is at the same place that these negative reviewers describe! Our child has been at BHCC for 2.5 years, and we couldn't be happier. He started in the infant room and is now in the 2s class. The facility is bright, cheerful, clean, and the staff that we have interacted with have been warm, nurturing, well trained, and highly articulate. I can only imagine that a disgruntled former employee is writing some of this garbage. The school is NAECYC certified, which is not common for this area, and takes it's staff and training very seriously. It's expensive, yes, but we think worth every cent. We have found the director and assistant director to be professional, courteous, and responsive to our concerns and suggestions. Yes, it is a corporate center and is run as such, but we don't care so long as our son receives loving and nuturing, consistent care. He is also thriving in the preschool more-academic areas.  I hope that anyone interested in BHCC will visit and make your own opinions. It's a wonderful place, and we have been happy![/quote]

[b][size=18][/size]As a parent whose two children used to attend, I'm not certain why any parent would react to negative reviews this way. Who even cares if you don't like the opinions expressed about BH - this post is for parents who want ALL feedback on experiences.  If BH is such a magical place, and if the Director and Assistant Director are such professional and caring individuals, then how do you explain the turnover of dozens and dozens of employees over its first few years?  If it's such a wonderful place, why would you assume criticism had to be written by an employee? In a way, that thought concerns me more than the thought of a potential disgruntled parent given the high turnover and an incident where a terminated teacher did not go quietly. A disgruntled BH parent is not likely to go postal. And I'm also familiar with the two's classroom, so I suggest you take a look at the roaches in the closet, the fact that lot of women there made $8.50 per hour with some bringing in $5,400 monthly for BH, the stories about children wandering off unnoticed during walks (while teachers gossiped), staff members Danelia's had to report, how "nasty" some of the gossip was, etc.  For any parent to gloss over what could be improved about BH is unimaginable.

Also, I found it interesting that your son is in the Two's room, yet his daily 'work' was from the Preschoolers' classroom?  It's very different, as you know. Less task direction from teachers, larger group, more detailed storybooks, etc.  [/quote]

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