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Travel Discussion
Reply to "United seat assignment - Economy"
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[quote=Anonymous][quote=Anonymous][quote=Anonymous][quote=Anonymous][quote=Anonymous]Interesting to see the "I'm not paying extra in advance for seats" crowd here, which heavily overlaps (I assume) with the "I showed up to this flight and demand to sit next to my 4 companions and everyone must move to accommodate me" crowd. [/quote] No. One of the differences between “basic economy” and “economy” now is that you are supposed to be able to select a seat. I’m in the same boat as OP for an upcoming United flight. There are probably 25 seats available right now in economy, but they’re all paid seats and I get a message saying there are no complimentary economy seats remaining. I will get an assignment at check in or at the airport. Even if I were to have booked with 4 companions, it’s a bait and switch. They literally advertise this as a perk and you get to the seat map and too bad, so sad. [/quote] No, there are now three types of tickets: Basic (we assign you the terrible seats at the end), Reg. Economy (you can pick it near the flight, with the crap that's left), or pay for the seat economy (like getting the preferred extra legroom or exit row seats). It isn't bait and switch. You know this going into it. [/quote] https://www.united.com/ual/en/us/fly/help/faq/aircraft-seating.html Economy is supposed to include a seat selection. Economy plus or a “preferred” economy seat is a paid selection. There’s some bs here about how they may hold seats for “operational reasons” but it’s clear as day that tickets other than basic economy are supposed to include the ability to pick a complimentary seat when you book. [/quote] Correct. Here is the full text of the first question and answer: [quote][i]Can I pick my seat or change my seat assignment for all fare classes?[/i] For all fare classes, except Basic Economy, [b]you will be able to pick your seat[/b] or change your seat assignment. If you have a Basic Economy ticket, you’re able to purchase a seat assignment during booking and up until check-in opens. Learn more about Basic Economy restrictions.[/quote] Nothing in this question even hints that if you purchase something other than Basic Economy you might not actually be able to pick your seat. Further down, they have this question and answer: [quote][i]Why can't I pick or change a seat?[/i] We may briefly hold some seats for operational reasons, and don’t allow seat selection or changes for Basic Economy tickets. If you’re unable to choose a seat, we will assign you one at check-in or at the departure gate. [/quote] In this case, they make it seem as though the inability to choose a seat if you’ve purchased a fare other than Basic Economy is temporary—“briefly.” If I read this, I would assume that if I came back later, seats would be available for me to select. I can’t fathom what those of you playing the role of hardened, cynical travelers explaining to the rest of us that we should know that purchasing Economy doesn’t necessarily mean you actually get to choose your seats, even though United clearly says that anything other than Basic Economy entitles you to choose your seat, get out of making excuses for shitty airlines behaving dishonestly.[/quote]
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