Reply to My hairstylist now requires a signed contract before services are rendered.

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[quote=Anonymous][quote=Anonymous][quote=Anonymous][quote=Anonymous]OP here, below are a few of the requirements from the contract that jumped out. I'm not interested in being under contract for hair service so I will likely continue the at home haircare process. When I cancel, I am considering mentioning the contract and a few of the terms as being the main motivator. Another reason is that I've moved so I getting to her is now a 50 minute down the beltway.

4. I understand there is a 15 min grace period from start time *

5. I understand if I am more than 15 min late I will need to reschedule and will pay missed service in order to reschedule. This is to reassure all clients get their respected one on one time. *

6. I understand I must call/text soon as I am aware of my lateness or my appointment will be canceled. *

8. I understand that all services are non-refundable and prices are subject to change and are non- negotiable *

9. I understand and agree that if I need to cancel my appointment I will do so 48hrs prior to service time. If I do NOT cancel within time frame I will be charged 50% of service *

10. I understand that all color services require a deposit when booking and will pay invoice when sent. (New and existing clients) *
I agree
11. I understand that the cancelation fee is 50% of the service fee if appointment is canceled 48hrs or less prior to appointment and appointment will not be rebooked unless service is paid *

[/quote]

I think all of that is perfectly reasonable except (1) she should not be able to change prices on you AFTER you book your appointment and (2) most people have a 24 hour cancellation and not 48. That said, a lot of people will charge 100% if you cancel in that 24 hour period.

Are you routinely 15+ minutes late, OP? I think that's a perfectly reasonable grace period for late shows. [/quote]

Op here, I've been late ONE time due to an accident on the beltway in the three years I have gone to her. However, she has been late multiple times.

Regarding the contract, I'm not taking it personally. My concern is that the terms don't make any sense. I agree with the pp, who said that they seem like random terms thrown together that she found online and does not fully understand, which could lead to misunderstandings by the client.[/quote]

Maybe you could suggest that she refunds a percent of the cost if SHE is later than 15 minutes. 
[/quote]

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