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[quote=Anonymous][quote=Anonymous]We have spent hours reviewing the options and making selections on our new Evergreene home. Unfortunately, the contract has a provision allowing the builder to substitute selection items if they are unable to get items through their normal channels. It is disappointing to us that the cabinet design of the owner's suite bathroom has changed significantly over what was selected along with the change in appliances. You may think you are buying a new home and selecting the items you want but in the end, the contract is so slanted to the builder that you may not be getting the end product you set out to buy. When you are reviewing the contract prior to purchase, I would presume this is a standard clause that is in most contracts. There has been no dialogue with the Evergreene Management to select substitute items. They make the decision as to what the replacement items will be and they give you no chance to select your substitute items. You spend 7 figures on a new home and you would think you could get what you want. Granted this is a provision of the contract, there is no communication from the builder and has been a great disappointment. You can see issues like this arising in the current environment and you would hope to have a constructive dialogue with the builder to have an amicable resolution. No such dialogue or resolution has taken place.[/quote] Does the home include steel post and beams or is that also being “substituted” with 2x6 wood posts? LOL!! [/quote]
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