Reply to Experience with Bright Horizons Crystal City

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[quote=Anonymous]NP here, and, I was shocked to read some of these reviews and cannot believe our child is at the same place that these negative reviewers describe! Our child has been at BHCC for 2.5 years, and we couldn't be happier. He started in the infant room and is now in the 2s class. The facility is bright, cheerful, clean, and the staff that we have interacted with have been warm, nurturing, well trained, and highly articulate. I can only imagine that a disgruntled former employee is writing some of this garbage. The school is NAECYC certified, which is not common for this area, and takes it's staff and training very seriously. It's expensive, yes, but we think worth every cent. We have found the director and assistant director to be professional, courteous, and responsive to our concerns and suggestions. Yes, it is a corporate center and is run as such, but we don't care so long as our son receives loving and nuturing, consistent care. He is also thriving in the preschool more-academic areas.  I hope that anyone interested in BHCC will visit and make your own opinions. It's a wonderful place, and we have been happy![/quote]

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