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[quote=Anonymous]When dealing with clients or your superiors, never start a response with what you can't do. If their request is impossible, tell them what you can do. 99% of the time, they will go for it if you present it the right way. This is a simple one (and not as applicable in the days of text and email but I still do it)--when leaving a voicemail, repeat your name and number again at the end of the message. And do it slowly. And I agree about not being loyal to the company because they will not be loyal to you. I learned that one the hard way. Be loyal to yourself, first and foremost. Always! [/quote]
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