Reply to Infant room at National Science Foundation Bright Horizons

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[quote=Anonymous]"Where were the parents?

Did they actually file complaints with the regional managers - or did they just complain to each other in the hallways?

Did they call licesning each time the director showed up drunk - or did they just gossip about it?"

As a parent whose child was a subject of a recent licensing report at NSF, I find this statement really kind of offensive.

I didn't KNOW that the teachers were humiliating my son.  Because the center manager was not doing her job, no one told me about the psychological damage being done.  I asked my son every day "how was school today" and he always said ok, or something to that effect.  He never said "my teacher grabbed me, dragged me across the room, and humiliated me.  Then my friends teased me all afternoon."

You can bet your ass I would've reported it if I had known.  But he was embarassed, and ashamed.  Because of what his teacher did, he was ashamed.  Sometimes, sadly, that's the nature of abuse - even if the victim is capable of expressing it, he or she doesn't want to for some reason.  It was the job of the center to tell me about that, and they failed, miserably.

So don't you try to turn this around and say that the parents fell down on the job here.  The center, including it's local, regional, and national management has the responsibility for running a safe and healthy daycare.  They did not meet their responsibility.  The fault is 100%, theirs.

Also, FWIW, I know of at least two parents who had serious concerns with the way issues surrounding their children were handled.  When the parents did not receive the type of response they expected from the center director, they did raise it up the chain quite vocally.  So it's not accurate to insinuate that parents neglected to report things because they were concerned about losing daycare.[/quote]

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