Reply to Infant room at National Science Foundation Bright Horizons

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[quote=Anonymous]I am the 11:36 Poster:

I know it’s easy to bash daycare parents, but many parents at NSF WERE on top of things, and this all still happened.  Simply saying that you believe parents gossiped instead of taking action is an unfair characterization of what happened.

Much of the bad stuff happened without parents knowledge… for the most part, kids in daycare can’t talk to you about their day, so they can’t say “Mommy, my teacher screamed at me a lot” or “I don’t like it when my teacher grabs me roughly.”  As I’ve learned from speaking with the licensing inspectors, for many violations, BH took an “internal report” (meaning that they put a note in a teacher’s personnel file), but never notified Licensing or the child’s parents of even very serious events.  Heaven only knows how many times BH didn’t even bother with an internal report.

Given that most parents at our Center work full-time, we can’t be there most of the day.  That’s why all parents with kids in daycare must rely on a competent and professional management staff to ensure day-to-day safety standards.

I’m not saying that parents have no responsibility to keep an eye on things, but there are many instances in which even the most diligent parents simply can’t know what’s going on. That, unfortunately, is the nature of daycares in general.  In our case, Bright Horizons management was actively covering up some very serious violations.

I’m sure there are many good BH Centers out there, but I stand by my earlier statement that BH corporate operations has seriously let us down.
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