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[quote=Anonymous][quote=Anonymous]Where were the parents?

Did they actually file complaints with the regional managers - or did they just complain to each other in the hallways?

Did they call licesning each time the director showed up drunk - or did they just gossip about it?

My experience is that most parents don't do too much because they don't want to lose their child care option ...[/quote]

That’s kind of harsh, but I see your point.  I for one wish I had been less naive and HAD complained to licensing.  As a new parent, it never even crossed my mind. I believe it was eventually a parent’s complaint to licensing that caused this to be brought into the open.

FWIW, I did raise an issue with the regional manager once and was completely blown off. Looking back now, that was dangerous warning sign. I wish I had gone above her head to someone else, but who knows if that would have made a difference either. My feeling was that the managers were all friends with each other, so parent concerns went nowhere.

Again, I wish I had been more forceful, but I was afraid of my kid being mistreated as a result of raising too much of a fuss. Yes, I know I was an idiot for thinking that, but like I said, we were new parents and just didn’t know any better. Your point is well taken. I hope parents at other daycares follow your advice at the first sign of trouble. 
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