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[quote=Anonymous][quote=Anonymous][quote=Anonymous]Springboard was terrible at SSMA a couple years ago and luckily SSMA responded by creating their own aftercare program. The school still uses Springboard for before care since there aren't many other before care programs in the DC area. Springboard aftercare was terrible with some of the employees yelling and screaming at the kids for even moving an inch. Definitely made me uncomfortable even though my kid was never one of them that was being screamed at, but contemplated reporting it a few times. [/quote]

Similar situation at our charter. I did escalate. The on-site manager yelled at me and kept repeating "you will not disrespect me!". Refused to give me her manager's contact. When I finally tracked down the "manager" she kept telling me to "calm down". I was calm, but pissed. I demanded her manager's contact info. She gave me contact for someone in SB's Boston area corporate office. After some research it turns out that she gave me the contact of her friend, not her boss. Ultimately the 32 year old person who was "in charge" at corporate refused to give me management contact (no email, no phone #, no nothing).

Long story short, they didn't care then and they don't care now. Background checks cost money. Multiply that cost times the number of staff and that is more $$$$ to go into the profit numbers for the private equity that owns them. Who cares if convicted offenders or others with serious issues get unfettered access to our kids. Their profit #s went up... [/quote]

This is terrible and completely unacceptable. At our school there are two aftercare providers, and the conduct you describe above is what I routinely witness with the other program. Fortunately for us the Springboard providers at our school have been the total opposite of your experience. They are warm, caring, always running on the playground with the kids, down on the floor playing with them, doing art projects and activities. My child LOVES the SB providers. We are disappointed we are not finishing the school year with them.[/quote]

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