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Beauty and Fashion
Reply to "Returning Worn Shoes to DSW"
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[quote=Anonymous][quote=Anonymous]I bought a pair of Sketchers that I love but they have a heavy odor of mildew. I called customer service at DSW store and was told that their shoes are shipped from overseas and they probably got wet during shipping and caused the odor I am allergic to mold. All of the shoes and boxes in the store had this mildew odor. Very upset that DSW would sell shoes with this problem. How do I handle this? Eunice Will [/quote] I assume you ordered them online? Because if you went to the store and bought them even though they smelled that's on you. And no one cares about your mold allergy.[/quote]
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