Reply to EZ Pass hell for honest mistake

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Reply to "EZ Pass hell for honest mistake - heading to court"

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[quote=Anonymous][quote=Anonymous][quote=Anonymous]I just got on and updated. Both of our license plates were wrong...

What makes me irritated is that they don't email you when you have a violation. I would like an email notice when I receive one. They can email me when my account gets low, but not when I get a violation? They obviously want the violations so they can fine you. [/quote]

So lets think about this statement.  you want an email notice when you are in violation.  the car lic plates listed where improper.  so how would they know WHO to email them to?  Second.  if the battery in your transponder is out,  when you drive through the the toll plaza, it will not register.  Ergo  they have no way of knowing if you drove through since the transponder is not working.  so they  only thing that can do is then  contact the DMV  cross reference the tag number on the vehicle with a known name and address (mailing)  and then send out the violation notice in the mail,  all the while you are still driving through the toll plaza racking up fines.

its not their fault.  its your fault for having improper account information.

Suck it up,  negotiate as best you can.  and learn fromk you mistake.

Often mistakes must either be painful or expensive for us to learn from them...[/quote]

Actually they know your email address just as easily as they know your mailing address. In your example once they cross reference your license, they then can see your name and email address in their system.

VA DMV knows my email address and emails me when my registration is about to expire. Why are they still mailing me tickets then when they know my email address? [/quote]

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