Reply to EZ Pass hell for honest mistake

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[quote=Anonymous][quote=Anonymous][quote=Anonymous]Why does the license plate matter at all? If the EZpass is in the car properly, it reads that, not the license plate.[/quote]

We just went through this.  Husband got a new car, I didn't update the car in our account, we traveled over Xmas and I started getting notices for unpaid tolls.   I assumed our transponder wasn't working.  Turns out, for the low speed tolls, it reads the transponder.  For the higher speed tolls that are everywhere now, it is too fast to read the transponder so it snaps a pic of your license plate and then they match it to your EZ Pass account and debit your account.  But, if your license plate is not updated, you get a notice in the mail for an unpaid toll. OP, I called as soon as I got the notices and resolved the issue. If you pay right away, there's no penalty and they just charge you the price of the toll that you went through.  So how on earth did you wait until after you got 50 notices to do anything??[/quote]

Thanks for this information. I had no idea this was the case. We sometimes give our EZ pass to family members and thus far have had no problems, but I will keep this information in mind. [/quote]

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