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[quote=Anonymous]I found this report appalling. I don't care if the airline was within their rights to do this - someone should have assessed the situation and come up with a different plan.

Two things occurred to me in reading about this - first, we lived in Europe for six years and traveled frequently and I never once recall anyone informing that our flight was oversold or looking for volunteers to take a later flight. All I can think is that they either didn't oversell them so heavily or they had a different system for choosing who would have to fly later, like perhaps the last people to check in.

Second, I used to be a tour guide for a hop-on, hop-off bus company. The BIGGEST no-no was letting too many people on to the bus at any stop such that there weren't enough seats and someone would have to get off the bus after we had boarded them. It was always preferable to make people wait for the next bus that to have to remove them from the bus. Got really good at counting quickly and always knowing the numbers and/or holdings people at the door while counting.

No excuse for this, not even having to move the crew. We had a flight canceled one time because a crew member was ill and they couldn't get a replacement in time. Actually now that I think about it, they canceled the flight then reinstated it because they found a smaller plane that used less crew, but then had to find volunteers not to fly because it was a smaller plane.

Ugh, airline industry just sucks all the way around.[/quote]

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