Reply to I am a DC uberX driver since 2013 and have SEEN IT ALL...so please, AMA

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Reply to "I am a DC uberX driver since 2013 and have SEEN IT ALL...so please, AMA"

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[quote=Anonymous]OP, as others have said, you're awesome!  Thanks so much for this.

Two quick questions/confession/mortification:

1) I have never tipped an Uber driver, largely because I've read press saying they weren't allowed to take tips (obviously not true).  Just talked to DH and he also has never tipped drivers nor does he know anyone who has.  I'm resolved to change, if that's a standard -- would you say 5% cash? 10%?  Part of the problem is also that I don't see the total fare before I get out of the car...

2) I recently called an Uber to get two adults, two kids from a suburb to a major metro area (I no longer live in DC but am out west).  When the driver got to our house, I hopped in the (littered) front seat and others got in the back.  My DC (10) who was in the middle back seat discovered that the seatbelt didn't work.  The driver tried to fix it but couldn't so he canceled (at my request) -- and then charged the cancellation fee. I've got to deal with that but I also want to report my dissatisfaction.   If I report this on "Uber Feedback," though, I'm concerned that the driver will 'suss out it's me (how many others would have had this seatbelt thing....) and he 'knows where I live.'  I'm not normally paranoid, but given that my brother and the two kids we had with us all had bad vibes about this driver from the start, I'm just a little anxious.  Thoughts on best next steps, OP?

Thanks again for being forthright, witty, and by all appearances/writing wise, a really nice guy with integrity.  I wish you all the best.
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