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[quote=Anonymous][quote=Anonymous][quote=Anonymous][quote=Anonymous][quote=Anonymous][quote=Anonymous][quote=Anonymous]Toll Bros. is among the higher end production (versus custom) builders.  Their quality is good, and they offer extensive (and expensive) structural and other options which align with contemporary tastes.  [/quote]

lol - this has to have been written by a TB/Amalyn sales rep.  Toll Brothers is known for their shoddy construction[/quote]

Agree with 23:12, would never buy from TB[/quote]

We bought from Toll Brothers a few years back. We love our home in many ways, and the basic systems have been sound so far, but the longer we live in the home the more we find (almost) amusing cut corners. We certainly aren’t running for the hills but would not buy from them in the future. We bought a new build previously at a lower price point, and both the sales experience and final product were inarguably superior. I wouldn’t necessarily tell someone NOT to buy with them, but folks shouldn’t dismiss the bad reviews.

People will always find things about new homes (any home) to be critical of, but it does seem like the bad rep in the DMV is well-earned. [/quote]

Complaints about quality might have more credibility if detailed rather than merely being bald assertions without specifics.

What are examples of the "cut corners" you speak of?  In looking at TB homes in Fairfax County, I'm not seeing that, rather they seem overbuilt in many ways, e.g., drywall fastened with screws every 8 inches instead of nailed, framing seems quite substantial, materials appear to be of good quality, and design doesn't seem skimpy, e.g., 6" gutters installed instead of more basic and more commonly found 4" or 5" type.

It may be that what I have seen reflects the Fairfax County building code, and maybe construction is less robust in other jurisdictions where codes are not as stringent and are not as attentively enforced but here, at least, I see nothing suggesting anything substandard at all as compared to any other builder, production or custom.  [/quote]

What a weirdly defensive post. Only responding and sharing if of help to the PP. As some examples of the semi-serious to just sloppy:

-A poorly framed closet. And by that I mean the doorframe was finished at a slight angle. It works fine but there would be no way to fix it other than tearing the whole thing out. We noticed after closing when I was actually in the closet installing shelving. 
-Missing sealant in one corner of house (exterminator spotted it when we had a company out to do an annual preventative check).
-Unpainted baseboards, etc. in various places in the house. We just kept finding those.

If I’m using any terminology inaccurately, it is because I am far from a construction expert, but figure gets the point across. [/quote]

I have a new build house, not Toll Brothers, that's 20 years old now.  Mid-priced construction with mid-priced builder-grade materials.  Here's what I wish I followed up on during the closing/warranty.

1) Correct grouting and caulking of counters, sinks, and bathtubs.  Look for uneven gaps or gaps that are improperly filled.  My granite kitchen counter is not level/6" backsplash has a gap at one end that is too large between backsplash and counter.

2) Low-quality/rushed plumbing installs.  Cheaped out connections, improperly cast toilet that couldn't be made level.   All of it is breaking now or has failed and is being replaced now.

3) Unsatisfactory odd crumbling white coating on unfinished basement walls.  It's not plaster and not a waterproofing.  I don't like it - it generates dust.

4) No skeleton keys/picks for bathroom lock picking (in case kids mess around with the lock)

5) Tiling issues.  Ugly misplaced cheap built-in soap dishes we didn't want and one of them broke when a razor dropped on it.  Tiling imperfect around a shower faucet.  No extra tile left behind...not one.

6) Interior bottoms of cabinets are undamaged.  I didn't realize that the interior bottom of a master bath cabinet was damaged and woodgrain contact paper put over top.  Because they installed the plumbing after.  It's impossible to fix now.  Even putting fool-the-eye replacement contact paper can't be done as well due to the pipes.  I didn't realize how "IKEA particleboard" wood-faced cabinets have gotten until I moved into my home.

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