Reply to What's something that you get really sick and tired of having to explain to people?

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[quote=Anonymous][quote=Anonymous][quote=Anonymous][quote=Anonymous]I'm a social worker in a PT/ rehab/ nursing facility. My job is to ensure your needs are met while you're with us and to facilitate a safe discharge plan if possible. I'm not a community case worker. I'm not finding you housing. I'm not applying for SSI/ disability/ food stamps/ unemployment/ passport/ license or ID for you. I'm not taking you to the bank or getting you a cell phone. I'm not getting you a job. I won't accept verbal abuse, violence or threats.
Have a nice stay![/quote]

Do you prefer them to someone who can help them with these things? I work in social services and I would be happy to help people apply for benefits. But my job doesn't allow it so I refer them to community resources who do. But it certainly doesn't bother me that I have to explain it to them.

That said, I've been on the receiving end of the verbal abuse too, so I get it. 
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Re: housing, we can refer them to a housing agency that works with nursing home residents, but wait time is often 1-2 years. All of the other things we are not permitted to get into, and family has to help them. If they have no family, I can't do anything about that.
A lot of our clients are used to dealing with case workers and expect us to do all the same things. It gets tiresome to hear all the time that I HAVE to do x "because you're a social worker and that's what they do!" Nope, not all of them.[/quote]

You should do some research in your town to find agencies who will help them. In my city, we have agencies who actually will walk them through applying for ssd/SSI, find housing, find them food pantries etc.

Call your state agency for seniors (might be through the health department), find out if you have an Area Agency on Aging, contact churches and the state social services division and the SSA and Legal Aid agencies. Eventually you'll be able to collect a list of people who CAN help them.

I worked for the state agency that did SNAP benefits. Fortunately, we had amassed a list of every agency in town and what things they could help with. 
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