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Reply to "How to handle a very rude customer! Need a rational talking to..."
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[quote=Anonymous]OP, I am given the impression that Living Social and other discount vouchers are used by people who would not otherwise afford the service. Meaning that the mentality is that the customer is getting a bargain - and therefor feels taking advantage is somehow warranted. Don't ask me why, but I have noticed this behavior often (owner of the cheapest house on the street thinking they own the neighborhood, etc.) The behavior is fascinating, and I am sure there is a study (or many) relating to it. Or, you can chalk it up to simple entitlement. I don't think if I were were in a service industry, I myself could offer Living Social deals for my services for this reason. I think you are getting into something that you would not otherwise choose. [/quote]
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