Reply to Grocery store etiquette at self check out lines

Forum Index » Off-Topic

Reply to "Grocery store etiquette at self check out lines"

Subject:

Emoticons





More smilies

Text Color: Font: Close Marks

[quote=Anonymous][quote=Anonymous][quote=Anonymous][quote=Anonymous]I've found that if you have a lot of items, self checkout is significantly slower than just going through a regular line.  I think that they should limit self checkout to 10 or 15 items or less OR have two separate self checkout lines - one for express and one for people with full carts.  I really think people with full carts going through self checkout defeats the purpose of having it there.  I only use it if I have a few items and the line isn't long.

There's always some lady with her 3 kids taking FOREVER on a month's worth of food and she has no idea how to bag it (and there's not enough room for her to bag all that food).[/quote]

HT and Giant used to be two of my biggest clients, and both of them told me that their "research" showed the self check out lanes are on average slower to use than waiting in line in a regular aisle with a clerk.  Sure, there is always the random slow scanner or bagger, whether it is in self check out or a regular check out, which throws off the average, but the grocery chains have done tons of research on it to determine how many lanes they need of each in stores. The reason they have self check outs is because they only require one employee to monitor a group, and because the customer has the false sense of security that they themselves are quicker and feel more in control.  But the research shows otherwise.[/quote]

I totally believe this.  If I have more than 5 items, I will pick the regular check out lanes without fail.[/quote]

Me, too. I only self-check when I have a dozen items or less with no or hardly any produce.[/quote]

Options

	Disable HTML in this message
	Disable BB Code in this message
	Disable smilies in this message

Review message

Search Recent Topics Hottest Topics