Reply to Returning Worn Shoes to DSW

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[quote=Anonymous][quote=Anonymous]I think it's wrong to take back shoes that have been worn just because they are uncomfortable. What if you wore them to a wedding "just once" and returned them? It stinks that you lost money, but that's the way it is. [/quote]

+1. I can't believe that returning the shoes is the consensus. You bought shoes that you tested and you deemed them to meet your needs. But no shoe can promise a miracle (comfort on the first day, walking up a hill). The shoe was likely more comfortable, at least for the first 2 hours, than a pair from Aldo would have been. Also, what is uncomfortable for you may be comfortable for someone else. So it's not like a warranty feature on most products to the extent something fails to perform as advertised. This is different than, say, buying a cleaning product that promises to remove blue ink from white cashmere. That product either works or it doesn't. If you try it and it doesn't work, yeah, return the cleaning product. But you basically just decided you didn't like these shoes afterall.

Your stance is particularly galling because obviously these shoes will have to be thrown out if returned to the store - even though they were not faulty.  So when people like you do this, it makes the prices higher for all the rest of us. Because they have to take returned/garbage merchandise into account when they set prices.

Argh. Seriously, this is so wrong and makes me very mad. [/quote]

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