Reply to I hate and despise Children's National Medical Center

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[quote=Anonymous]Similar experience.  I had an urgent issue with a baby that needed immediate attention and was treated terribly.  They would not schedule an appointment, and also made me go through endless prescreening questions and wait time before finally telling me it wouldn't be possible.  And when I would relay that the doctor said it was urgent and needed to happen ASAP and asked for advice for how to move forward or who to talk with they never offered anything and just said they didn't know.  I was in tears on multiple occasions (and I am really not a crier).  I never heard about the advocate there until I saw it on the previous thread.  The only way we ever saw doctors was through my pediatrician calling the doctor directly to schedule.  It was a harrowing experience given the stakes, having a sick baby, and the utter incompetence and uncaring nature of the admins.  I understand that there are systems, I actually deal with overseas governments for a living, so I'm familiar with red tape and very used to dealing with it.  But what I experienced at Children's was appalling and should be investigated.[/quote]

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