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Expectant and Postpartum Moms
Reply to "Breast Pump Ordering Experience - United HealthCare?"
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[quote=Anonymous]Lucinacare is the most frustrating website I've ever used!!! I created a profile that won't let me change shipping address without it automatically changing the billing address. I try to fill out the form to use my insurance to buy a Lucinacare Melodi Breast Pump, but when I put my email address in the form, it sends a red message that will not let me continue my form because it says "user already active." It says this while I'm logged into my account trying to order. Also. on the first page where it states, "We want to make ordering your new breast pump as easy as possible. Start Here," it took me 30 minutes and over 5 tries at pressing that button to even get it to proceed to the form. Also, the message says at the bottom of the screen, if I have problems or questions, "call anytime." Yet, you are closed right now when I try to call. I will have to order a different product from some other vender. This website is far too messed up to even order from this it. I even tried putting the pump in my shopping cart and it keeps says "shopping cart empty." I've spent 3 hours on this awful website, and it was a total waste of my time! They need a better IT guy to design and run the website. I don't know how companies stay in business with this many issues with a website.? :evil: :twisted: :? [/quote]
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