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[quote=Anonymous]Based on the information provided by the OP, the way she has crafted her tale and her excuses I am convinced that she knows that they did not pay the bill two years ago. She wasn't happy with the original install so she was excited that the company didn't invoice them (or pretended that she never received the invoice) since she thought she was owed. I've heard this kind of thing from customers way too often and the people trying to work the system are easy to spot. [/quote]
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