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Reply to "I am a 911 Dispatcher, ask me anything."
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[quote=Anonymous]15:41 Generally speaking if you are answering the phones you are not dispatching at the same time. Each call is given a priority based on the nature, in the computer. For example a burglary is a 1, high priority, lights and sirens response. So if someone calls and says they were on vacation and they came home and the house has been ranacked, we still respond but we change the priority in the computer so it gets sent lower priority. Once the calltaker enters the call the dispatcher sees it on their screen and can dispatch the Officers. On a high priority call you are sending more than one, so even if one doesnt respond to the radio immediately there are still Officers enrt. If someone doesnt answer after being called twice we have a siren type noise that goes on the radio. That alerts everyone to listen up.[/quote]
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