Reply to Issue with a coworker - try to ignore it or talk to manager?

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[quote=Anonymous]If someone is handling personal business during business hours, I have no compunction about interrupting them.  If I were in your shoes and a Congressional hearing that you needed to monitor came on, I would turn to her and say "Larla, I need to watch the hearing for Bob, please answer the phone if it rings."  She can put her mother on hold to answer the general line.  If you are in the middle of a time critical project on the computer and she's talking to her husband, just say "Larla--please answer the phone, I've got to get this ready for the 2:00"  If your office allows folks to take care of personal business, it should be conducted around work, not interrupt work.  She's allowing it to interrupt work.  And you are enabling her.  Just speak up and let her know that you expect her to suspend her personal business for work and if she doesn't improve, then consider taking it to your boss, but only with how it affects you.  So you could go to your boss and explain that recently you've had a lot of administrative tasks including answer the general phone that have been interrupting your work lately and affecting your productivity.  Ask if he fix office procedures of who is doing what to help you get more uninterrupted time to complete your tasks. Something like Larla answers the phones in the morning and you answer phones in the afternoon with you.[/quote]

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