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Reply to "I just need to write it down somewhere... Bray & Scarff sucks"
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[quote=Anonymous]They are awful. I bought a washer from there and was told it had features it did not have. It took weeks to get them to return it. I would call, they would tell me that the salesguy would have to call me back, and he wouldn't. I'd call back, same thing. I went to the store with my son in tow, thinking I'd guilt them with a 2 year old. Then the story was that they would take care of me, but they had to call the manager, so...yes...once again they would call me back. The amazing thing is with each step, they sounded sincere. Soon it was pretty apparent they were just trying to get me past the time limit. So I called their HQ, informed them that I had written down all thes steps and was calling the better business bureau. That did the trick. [/quote]
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