Toggle navigation
Toggle navigation
Home
DCUM Forums
Nanny Forums
Events
About DCUM
Advertising
Search
Recent Topics
Hottest Topics
FAQs and Guidelines
Privacy Policy
Your current identity is: Anonymous
Login
Preview
Subject:
Forum Index
»
Home Improvement, Design, and Decorating
Reply to "WWYD?!? Big Box Disappointment (Kitchen)"
Subject:
Emoticons
More smilies
Text Color:
Default
Dark Red
Red
Orange
Brown
Yellow
Green
Olive
Cyan
Blue
Dark Blue
Violet
White
Black
Font:
Very Small
Small
Normal
Big
Giant
Close Marks
[quote=Anonymous][quote=Anonymous][quote=Anonymous][quote=Anonymous][quote=Anonymous]For those interested… update TL;DR — We’re now on issue #3. The replacement cabinet came in and doesn’t match the depth, so everything is misaligned again. On top of that: - Original design (their measurements) caused the door interference issue - Their “fix” forced us to move a window out of pocket - Replacement was delayed despite being told it was ordered - Cabinets don’t match the original finish (no signed approval) We have a meeting this week, but months later we still don’t have a functional kitchen and costs keep adding up. Looking into next steps if this isn’t resolved.[/quote] Not sure who is to blame for depth, did the designer submit wrong measurements or did cabinet manufacturer make mistake, but that is unacceptable. What the problem with the finish? Are they different shades of white or different types of wood? This is gone on too long. It is good you’re escalating and when you meet, make them make it right. Curious, how was the contract written in regards to payment? I would not be paying any scheduled payment if the work wasn’t completed as written. I would also not accept any increase in price over original contract amount. Sorry you’re going through this nightmare. This is not your fault. [/quote] [quote=Anonymous][quote=Anonymous]For those interested… update TL;DR — We’re now on issue #3. The replacement cabinet came in and doesn’t match the depth, so everything is misaligned again. On top of that: - Original design (their measurements) caused the door interference issue - Their “fix” forced us to move a window out of pocket - Replacement was delayed despite being told it was ordered - Cabinets don’t match the original finish (no signed approval) We have a meeting this week, but months later we still don’t have a functional kitchen and costs keep adding up. Looking into next steps if this isn’t resolved.[/quote] Not sure who is to blame for depth, did the designer submit wrong measurements or did cabinet manufacturer make mistake, but that is unacceptable. What the problem with the finish? Are they different shades of white or different types of wood? This is gone on too long. It is good you’re escalating and when you meet, make them make it right. Curious, how was the contract written in regards to payment? I would not be paying any scheduled payment if the work wasn’t completed as written. I would also not accept any increase in price over original contract amount. Sorry you’re going through this nightmare. This is not your fault. [/quote] We have no intention of making payments on the store credit card (that card being opened up for this project specifically.) They will either eat the mistake or deal with a bank dispute and lawyer. [/quote] This does not seem like a wise remedy.[/quote] If you were in our shoes you would feel differently. [/quote]
Options
Disable HTML in this message
Disable BB Code in this message
Disable smilies in this message
Review message
Search
Recent Topics
Hottest Topics
