Reply to At your workplace, is the expectation that you will respond to emails in a timely fashion?

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[quote=Anonymous][quote=Anonymous][quote=Anonymous][quote=Anonymous]Within an hour, if you need longer than that then please give an acknowledgment email within the hour.

No expectation to respond outside of 9-5.[/quote]

All these people who want a response within an hour - do you ever pick up the phone? If it's urgent, I call people. If it has to be a written request, I still call to make sure they're available and that they saw my email or know to expect it. [/quote]

I don’t call because at my workplace the culture is to never answer the phone. Voicemails are transcribed and sent to email, and the response comes as an email.[/quote]

I hope your workplace culture is also to never get bent out of shape when somebody takes a while to answer emails, then.

Email is just a faster letter. I may or may not have seen it within an hour of when you sent it, and you won't know because you didn't try to reach me more directly. Whether that other way is phone or chat or text doesn't really matter.
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