Reply to My package was stolen. What responsibility does the sender have?

Forum Index » Off-Topic

Reply to "My package was stolen. What responsibility does the sender have?"

Subject:

Emoticons





More smilies

Text Color: Font: Close Marks

[quote=Anonymous][quote=Anonymous][quote=Anonymous]

As a buyer of a product, you ask for proof of delivery.

When they can’t provide a signature showing the package was signed for, you tell the shipper they need to 1. Send a new package. 2. Or issue a refund.

The shipper has a responsibility to deliver the merchandise to you.  That includes making sure a signature is provided to confirm delivery receipt.

Just because the shippers leave stuff all the time with out ringing the bell and hand delivery with signature that doesn’t absolve them.

The shipper can file a claim with the shipper for failure to deliver and provide proof of delivery. They have insurance on their shipment. And if they didn’t, that is their problem.

You don’t need to worry about the police report, etc.  if they can’t provide signed proof of delivery then it was never delivered.

[/quote]

Almost everything in this post is incorrect.

I worked in shipping/logistics for years.

You have "no" recourse against the vendor.  The vendor had the shipper ship to your address. You have no recourse against the shipper. The shipper shipped the package to your address and has proof of delivery.

When you entered the contract to purchase the boots you did not require signature at time of delivery.

The boots left the vendors warehouse and they were consigned to the shipper.  The shipper shipped the goods to your house and has a photo proof of delivery.

Neither the vendor nor the shipper are required to send you emails with delivery tracking numbers and delivery information.  Also,
even if they did them they are not responsible for the internet and waylaid emails.  Most shipping companies no longer ring door bells as it slows them down to talk to people.

[b]Business Insurance DOES NOT COVER THIS [/b]on the part of the vendor [b]nor does business insurance cover theft after delivery by the shipper [/b]and receipt at your address.

You can do the following:

1. Make a police report
2. Get a post office box to manage your deliveries
3.  Deliver your product to your workplace
4.  Require signature at time of delivery  (this will cost about $30 more for each waybill for a low value item of boots at $150.00
Generally signature required is used on high value deliveries of computer equipment.

Business insurance absolutely does not cover theft after the item has been delivered and the shipper has proof of delivery in the form of a photo.  Heck, business insurance does not cover theft of product in transit.  i.e. If a trucking container is stolen from a railroad yard and it contains your fry boots that are on their way to you the shipping company will take a financial loss totaling the value of the shipment on their Profit and Loss Statement for the value of the lost trucking container and your Frye boots.  They do not have business insurance that covers theft.

If your boots are damaged in transit you do have a case for a new pair of boots.  The vendor will ship a new pair of boots to you. They will file a claim to the shipper for the damages while the shipper had title. The shipper will compensate the vendor.  The shipper will
deduct the loss against their Profit and Loss statement. They still don't have coverage by business insurance for this.

In your case,  the vendor did their job. the shipper did their job.

You need to call the police and ask them to patrol your street.

I'd also implement a neighborhood watch on your street.  The police can help you implement that. You will get to know your neighbors and the city will supply a neighborhood watch signs on your street.[/quote]

Unfortunately this. It really sucks.
The camera doesn't do anything except bug out your neighbors. The Honda CRV trawling the FedEx, USPS, UPS trucks don't worry about the camera.
Next time, have it held at a pickup point, signature delivery or deliver to your workplace.

By the way, my mother is still stupid enough to mail me cash even though I've told her to stop.[/quote]

Options

	Disable HTML in this message
	Disable BB Code in this message
	Disable smilies in this message

Review message

Search Recent Topics Hottest Topics