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Reply to "My package was stolen. What responsibility does the sender have?"
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[quote=Anonymous]Op here, I won the dispute, and my bank refunded the full amount for the shoes. It took two months, but it was credited to my account yesterday. I don't know if they contacted Frye or how they resolved it, but I am satisfied. Most took the position that Frye was not at fault, but I disagree. Frye's email clearly stated that they would send a follow-up email with tracking information once the package was shipped, but they failed to do so, which ultimately led to the theft. Anyway, I won. Good night. [/quote]
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