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Travel Discussion
Reply to "S/O anyone else given up on short-term rentals?"
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[quote=Anonymous]We have been team hotel for several years after using AirBNB pretty regularly. We stopped after an incident on vacation when my daughter walked past the coffee table in the living room and her pants leg got caught on a piece of ‘wood’ on the corner of the table and a small piece of the peeling wood came off the table. We reported it and offered to pay for a repair or replacement. The owners were super rude about it and claimed the table cost $700. The table was clearly a veneer finish and a quick google search showed me the same table on IKEA for significantly less. We reached out to AirBNB to see what the options were for us or if they could assist in any way. They basically provided zero customer service and told us to work it out with the owner directly. We ended up paying but this was very eye opening about the level of liability staying in one of these properties. [/quote]
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