Reply to WWYD - custom cabinets wrong color

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[quote=Anonymous][quote=Anonymous]OP again. FWIW, in writing I gave the color name and number, followed by "MIXED 25% LIGHTER" (all caps/bold). Then I explained that the goal of this lighter formula was to "create greater contrast between uppers and lowers." I also said I had both a paint can/label with code and a sample painted on wood. I re-sent this information, phrased the same way, three separate times. Maybe I "failed a low-effort task" as PP said, I don't know. I've never done anything like this before, but I also think he just didn't read closely, and didn't read the later communications.

All that said, I like the guy, he's a solo craftsman, he worked hard, asking him to eat the cost would materially impact his business, and also it's not an enormous difference in LRV -- like 3-4 points. So, I'm going to live with it and try to decorate/light around it, and treat this as a lesson learned.

I welcome thoughts about exactly what I should do "next time" (ha - I'll be dead before I can afford to do this again) -- or what I should recommend to someone else just starting out with a similar project. [/quote]

I don’t place the blame on you. It sounds like you communicated and it was a genuine mistake. I commented up thread about actually noticing the difference in 2 to 3 months, but I had missed that you already had cabinets that were 25% lighter. Now that I read your update, are you saying that the existing lower cabinets are 25% lighter but that the new upper ones are going to be full strength color? And you don’t want the contrast? Or you did want the contrast (sorry I’m confused)  I’m trying to picture it in your kitchen.
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