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[quote=Anonymous][quote=Anonymous]Avoid the Pinwheel Watch – Waste of Money

We bought the Pinwheel Watch for our son, and it has been a huge disappointment. From day one, it was never able to successfully place a call on cellular. At best, calls and texts would sporadically go through on Wi-Fi, but reliability was awful whether on Wi-Fi or cellular.

Instead of just returning it, I naively worked with customer service to troubleshoot. Weeks later, after they finally gave up on potential fixes, they told me the return window had closed. Although they initially agreed to accept the return, the process turned into nonstop hassle and excuses until I finally gave up and ate the loss. Their final excuse for refusing a return? Small scratches on the screen that developed after my son wore it for just three days.

The problems don’t stop there. The app and interface are clunky and nowhere near as user-friendly as competitors (we also own the Bark watch, and it’s night-and-day better). Build quality feels cheap, and customer service was consistently unhelpful.

Bottom line: I would strongly recommend avoiding this watch. The Bark watch has been excellent for my younger son (better app, reliable service, great support), and we are replacing this Pinwheel with an Apple Watch for our older son. Don’t make the same mistake we did.[/quote]

That sounds like a cell service rather than a watch issue.  We had tried the Gizmo and had similar issues but the real problem was AT&T not the watch.  [/quote]

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