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Reply to "Fight at hair salon. What would you have said, if anything? "
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[quote=Anonymous]I would have been peeved at having to wait 45 min. to get my hair done all because the employees could not figure out how to handle their customer. That ultimately is where the responsibility lies. It would have been tempting to speak to the cranky client directly but I wouldn’t do so because I wouldn’t want to make the situation escalate. The salon should have apologized to you for the wait, then offered you a discount for the inconvenience.[/quote]
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