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Reply to "Fight at hair salon. What would you have said, if anything? "
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[quote=Anonymous][quote=Anonymous]Hard to decide this one without being there and seeing tone/tenor. [b]But the second customer should not have gotten involved unless first customer was impacting second customers experience.[/b] More importantly, salon should have handled better so first customer felt seen and heard AND so as to not impact second customers experience. If I was paying for a coloring service and the tech laughed at me, I’d be pissed, say something and want a new tech right away. No way I’d trust them with my hair. This is why I book appointments with the same person. Salon is in the wrong. [/quote] Salon wasn’t in the wrong. [/quote]
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