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[quote=Anonymous][quote=Anonymous][quote=Anonymous][quote=Anonymous][quote=Anonymous][quote=Anonymous][quote=Anonymous]What is the markup on parts?

The repair shop rang and told me a part price and it was more that 400% higher than the retail price online. Presumably the repair shop buys at wholesale rates so what they were trying to charge me was maybe a 500% markup.

[b]The other thing is the diagnostic fee which makes it hard to shop around for repair priced[/b].
[/quote]
I hate this. For this reason, if someone says that they will have to charge me a fee just to see what's wrong with my car, I decline any further dealings and go somewhere else. The only way I'll pay this diagnostic fee is if every single repair shop charges it or if it's a big repair that I prefer done by the dealership.[/quote]

You don’t ask a doctor to diagnose what is wrong with you for free,  why should a mechanic do it for free?[/quote] You've never heard of "free estimates".  I wouldn't pay for someone to give me a price on how much to re-paint my house, or to do a plumbing repair. Why should I have to pay for someone to tell me how much a repair job on my car will be? [/quote]

Because the slob looking at your house with the pair of eyes he was born with to evaluate how much he’s going to charge you to paint it didn’t pay anything for his diagnostic devices- he was born with them.

I on the other hand, had to pay quite a lot of money for some of my diagnostic equipment and OEM interface firmware and devices that I need to attach to the various ports in your car so I can see data.

So I should buy $80,000 in shop equipment so I can tell you what’s wrong with your car for free?

Interesting.

Let’s talk about what you do for a living now. What is it you do? [/quote]Despite mechanics like you paying quite a lot of money for your "diagnostic equipment and OEM interface firmware and devices", you don't always get your diagnostics correct. How many times has a person had their "repairs" done by a mechanic only to find that the vehicle still has the same problem? I myself, have had my car diagnosed and paid for the the repair only to find out that the problem still existed and I've had to pay money to have the car repaired at another garage.

Charging someone a diagnostic fee makes it harder for someone to get a second opinion as they will feel that they can't afford to try another mechanic. Sorry, but if you want to charge me a dianostic fee then I'll do my best to never use your workshop.

You should get off your high horse.
[/quote]

This has to be a first for me… in an entire career of turning wrenches and eeking it out as a small business owner, this is the first time Ive ever been accused of being on a high horse. Wow.

I’m sure glad there’s people like you in the world who don’t have the first clue about how to do what I do, who can set me straight about all the stuff I’m doing wrong. 😂[/quote]

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