Reply to I think autistic DS is about to be fired

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[quote=Anonymous][quote=Anonymous][quote=Anonymous]OP here again. He got fired. They told him it wasn’t a good fit and that they like him very much as a person but that he created confusion among guests because he sometimes didn’t know where to direct them or how to answer their questions and that he should have caught on after a day or two. He is devastated. I think it’s useful information.[/quote]

Very useful. Maybe next time he can study up on frequently asked questions.[/quote]

Maybe, but if you have a child with autism or another communication disorder you would know that often the problem is not not knowing the answer, it's understanding the question that was asked. This is one of the reasons customer service can be so hard.

I'm sorry, OP, that must have been upsetting for your kid and for you. I hope he can understand that all it means is that a different kind of job would be better matched to his skills. It doesn't mean he is a bad employee or not smart, it's just that autism makes it difficult for him to answer questions on the fly. My son (with autism and fine motor deficits) recently started doing some volunteer work in an office and they initially planned for him to make packets for conferences. He was simply unable to put the business cards in the folder pockets without ripping the pockets, and he mis-counted some papers because they were sticking together. The office pivoted and taught him to do some simple things on the computer instead, but if he had been hired for the actual packet-making job he probably would have been fired. He going to volunteer at a food bank next because I think it will be a good match.
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