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[quote=Anonymous][quote=Anonymous][quote=Anonymous]If you had several hours’ advance notice why not just ask to move the start of the trip to the next day? Also 70 is not that old for most people. No reason for the airline to assume she was unable to handle a flight change. If she’s that bad off you need to arrange wheelchair assistance, etc.[/quote] Because she was at the airport when she found out, which is already not near her home (so she stayed in hotel night before) That would have required going back to town airport is in, then back to a hotel, then back to airport. It's not any easier. She is [b]very obviously physically limited so just one look would have told them[/b]. And she can manage her connection fine usually because she knows her limits and plans accordingly. This is really pushing it for her having this extra connection. [/quote] Unles you notified them ahead of time to make accommodations this is not the airline's problem. [/quote]
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