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[quote=Anonymous][quote=Anonymous][quote=Anonymous][quote=Anonymous]You booked basic economy you don't get to pick seats[/quote]

OP here. I understand that part. I don't care what seats we get, I just want to make sure that our 9 year old will sit next to me or my spouse in any row on the plane. [/quote]

Ok but that's a premium service and you need to pay for it.[/quote]

I'm not OP

The thing is, airlines can and will move your seats for whatever reason they deem necessary--even if you paid for a specific assignment.

Last fall, my husband and I flew Iceland Air.   We paid for two aisle seats across from each other when I booked the flight (several months before.)  We checked in 24 hours before the flight, and everything was fine.   A few hours before our flight, when we were eating dinner at the airport, they changed our seats.     Now each of us were in middle seats, one behind the other.   
We went to the gate, and the gate agent told us it was because "the payment didn't go through."   Obviously, that does not make sense-if my payment for the flight didn't go through, why were they letting us fly at all?
Then they said it was because of a change of aircraft.   Again, as the plane was already at the gate, we knew that was not true.
Finally they said it was because the seat my husband was assigned was broken.   Ok, fine--we understand why you would need to change his seat, but why change mine?   They said it was because they wanted to keep us together--except, we weren't "together," we were one row apart--and only a couple rows away from the original seats we booked and paid for.

They refused to refund the fee we paid, saying that all seats cost the same (true, if you reserve a middle seat on Iceland air it's the same price as aisle and window seats.)
They told us that when we got on the plane we could ask other passengers to switch with us (who would agree to move to a middle seat?  Obviously we didn't ask other passengers.)
I have to get up to go to the bathroom a lot, which is why I specifically booked an aisle.    I'm sure the person in the aisle next to me was annoyed that I kept asking her to get up, oh well.

Like I said, I understand why they had to change my husband's seat but there was absolutely no reason to move me from the seat I paid for too.   And before anyone suggests it was to seat a small child next to a parent-no.   The person they gave my seat too was traveling with someone that they were also separated from--their travel companion (no idea their relation) was about 20 rows ahead in the front of the plane.
I wrote to them several times asking them to refund the money I paid for the seats and they refused.   I will never fly Icelandair again.[/quote]

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