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Reply to "Contractor rep recording conversations in the home - AITA?"
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[quote=Anonymous]The way he said it, it was more for them to see that he is following the script and presenting things the way they want him to present it. Like a big brother if you get the reference. Sorry, I'm an old lady. We had to read, 1984 in school. It just really bothered me that he said they told him to record anyway even if the customer refused but flip the phone over to play it up like he wasn't recording, or don't even ask permission or inform the customer, just record. I'm surprised the guy told me all that but I think he already had one foot out the door from some of his other comments about the company.[/quote]
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