Reply to I am so sick of portals and being nagged to confirm appointments

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[quote=Anonymous][quote=Anonymous]ME TOO> Especially with 3 kids.
And you show up and they hand you a damn ipad every appt asking you to do their job for them. [/quote]

You probably missed a form on the appointment confirmation. We would love it if you read entire email and carefully followed all the steps the first time. Yes you received them. It’s all there. Would you like me to go over the email with you? I can see when you opened it if you need a reminder.

If you are not cash pay please fill out insurance information so we can contact them to confirm eligibility and any deductible/copay as there are many variations of policy coverage; also there is an intake form and a few waivers.

These are standard paperwork you used to fill out in hard copy in person. We cannot do this for you as we are not the patient and don’t live inside your body. Also there may be more recent issues since your mast visit it’s helpful to know about. Managing this before your appointment time helps everyone stay on time and on task.

Calling and setting up a visit is just one aspect of care. The conversation is another. We email the forms so you have less to do along arrival. Notice the links we send to avoid the in office iPad action. Please? [/quote]

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