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Elementary School-Aged Kids
Reply to "Why are some office assistants at pediatrics offices so petty? "
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[quote=Anonymous]I once took a half day off to take my kid to a doctor's appointment. Took the kid out of school early, got to the doctor's office, office assistant says I don't have an appointment. That's odd, I say, I made it months ago. Office assistant rudely tells me I am wrong, and I leave, rescheduling for when the doctor is next available in a month, having wasted a half a day of vacation time and pulled my kid out of school. A month later, I get an invoice in the mail for that appointment date for another kid-billed to my home address. Office assistant had mixed up the slots, and billed us for the appointment we weren't give. Plus violated HIPAA by sending me another kid's bill with my address on it. We complained, but were told that the office assistant was already fired. [/quote]
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