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Reply to "Mr. Cooper mortgage--any experience?"
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[quote=Anonymous]I absolutely HATE MR COOPER. Everytime I call customer service (when I actually can talk to someone) they give me a new issue with my VA Exemption. I have been having issues with them for years trying to put my VA Exemption through. It's either the customer service rep has no idea what to do or I'm either waiting on their third party branch CORELOGIC to update the system. Now with CORELOGIC being third party there is noway to contact them in anyway (email or phone) I have put in numerous requests for them to update my mortgage payments and everytime the request goes missing or they don't return any results. I will be looking for a new mortgage company once this is settled and for anyone doing research on companies in the future I urge you to completely skip Mr. Cooper![/quote]
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