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Reply to "Why is customer service *so* bad now?"
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[quote=Anonymous]I think it has to do with everyone thinking they’re equal. To be in customer service you have to grovel a bit, the customer is always right and you go out of your way to make them happy. People don’t want to do that anymore. It was always a fake show I guess. I think customer service has moved to be like it is in Europe. Where I should be happy my waiter brought my coffee and I shouldn’t ask for sugar or more cream. [/quote]
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